{"id":21499,"date":"2026-08-02T15:34:31","date_gmt":"2026-08-02T15:34:31","guid":{"rendered":"https:\/\/sulemani.com.pk\/?page_id=21499"},"modified":"2026-08-02T15:42:22","modified_gmt":"2026-08-02T15:42:22","slug":"refunds-returns","status":"publish","type":"page","link":"https:\/\/sulemani.com.pk\/ur\/refunds-returns\/","title":{"rendered":"\u0648\u0627\u067e\u0633\u06cc \u0627\u0648\u0631 \u0631\u0642\u0645 \u06a9\u06cc \u0648\u0627\u067e\u0633\u06cc \u06a9\u06cc \u067e\u0627\u0644\u06cc\u0633\u06cc"},"content":{"rendered":"
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Refund & Returns Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Refund & Returns Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At Idara Sulemani<\/strong>, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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1. Return Eligibility<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You may request a return within 7 days<\/strong> of receiving your order if the item is damaged, defective, incorrect, or incomplete. To be eligible for a return, the product must be unused, unopened, and in its original packaging with all labels intact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2. Non-Returnable Items<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For health, hygiene, and safety reasons, we cannot accept returns for opened or used medicines, herbal products, honey, food items, personal care products, or customized products unless they were received damaged, defective, or incorrect.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3. Refund Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5\u201310 business days<\/strong> using your original payment method or another mutually agreed payment option.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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4. Exchange Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you receive a damaged, defective, expired, or incorrect product, we will gladly replace it at no additional cost, subject to product availability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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5. Return Shipping<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If the return is due to an error on our part or a damaged product, we will cover the return shipping costs. For other approved returns, the customer may be responsible for the shipping charges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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6. Order Cancellation<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Orders may be cancelled only before they have been dispatched. Once an order has been shipped, it cannot be cancelled. Eligible products may still be returned in accordance with this policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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7. Contact Us<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you have any questions regarding refunds or returns, or wish to request a return, please contact us:<\/p>

Idara Sulemani<\/strong><\/p>

Email:<\/strong> info@sulemani.com<\/a><\/p>

Phone:<\/strong> +92 42 3735 2802<\/p>

Urdu Bazaar Branch:<\/strong> +92 42 3723 2788<\/p>

Address:<\/strong> 3B, Niaz View, Opposite Uqb Khan Baba Hotel, Choburji, Lahore, Pakistan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Refund & Returns Policy Refund & Returns Policy At Idara Sulemani, customer satisfaction is our priority. If you are not<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-21499","page","type-page","status-publish","hentry"],"yoast_head":"\nRefunds & Returns - Sulemani<\/title>\n<meta name=\"description\" content=\"Refund & Returns Policy Refund & Returns Policy At Idara Sulemani, customer satisfaction is our priority. 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