رازداری کی پالیسی
Effective Date: August 2, 2026
Welcome to Idara Sulemani. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Order History
- Payment Information (processed securely through third-party payment providers)
- IP Address
- Browser and Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Respond to your inquiries
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website
- Prevent fraudulent activities
- Comply with legal obligations
- Send promotional offers and newsletters (only if you choose to receive them)
3. Payment Security
Your payment security is important to us. We do not store your debit card or credit card details on our servers. All online payments are processed through secure and trusted payment gateways using industry-standard encryption.
4. Cookies
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Maintain your shopping cart
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing Your Information
We never sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers involved in fulfilling your order or operating our website, including:
- Courier and Delivery Services
- Payment Service Providers
- Website Hosting Providers
- Analytics and Performance Tools
These partners are required to protect your information and use it only for authorized purposes.
6. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although we strive to maintain the highest security standards, no online system can guarantee absolute security.
7. Marketing Communications
If you subscribe to our newsletter, we may occasionally send updates about new products, special promotions, educational content, and health-related information.
You may unsubscribe at any time using the unsubscribe link included in our emails.
8. Your Rights
You may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your personal data
To exercise these rights, please contact us.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.
10. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:
Idara Sulemani
Email: info@sulemani.com
Phone: +92 42 3735 2802
Address: 3B, Niaz View, Opposite Uqb Khan Baba Hotel, Choburji, Lahore, Pakistan
Urdu Bazaar Branch
Phone: +92 42 3723 2788
Address: Rehman Market, Ghazni Street, Urdu Bazaar, Lahore, Pakistan